• Home
  • Episodes
  • Resources
  • Join the Community
  • About
  • Contact
Menu

The Beginner Photography Podcast

Street Address
Indianapolis in
Phone Number
Take better photos. Today.

Your Custom Text Here

The Beginner Photography Podcast

  • Home
  • Episodes
  • Resources
  • Join the Community
  • About
  • Contact

Daily Photo Q&A #35: How do you deal with a bad client?

March 17, 2017 Raymond Hatfield
how-to-deal-with-a-bad-photography-client

Todays Question: How do you deal with a bad client?

When you get home from a shoot and think you did a great job and are excited to show the photos to the client and they email you back to tell you they don't like the photos, it can be crushing. Naturally you will want to lash out emotionally. How dare they talk down on your art! That may not be the case though. I had a couple who's engagement session I think I crushed! And when I send them the photos, they took a week to reply back "We don't really like them" I was so hurt, I didn't know what to think. Whats important here is that I didn't reply back immediately. I took 24 hours to collect myself figure out what I was going to say. I wanted to know WHY they didn't like them. Was it my style? Was it my editing? was it my lighting? Nope... they just wanted more photos of them looking at them camera and smiling. THAT was something I could fix. I had meet them again 1 week later to reshoot their engagements this time I got what they asked for and more. They loved the photos and even referred another couple to me to shoot their wedding. All because I took the time to figure out the problem rather than act out emotionally. 

Like Todays Answer? Check out more great listener questions!

Featured
Daily Photo Q&A #43: Freeform Friday? Photography Deposits?
Daily Photo Q&A #43: Freeform Friday? Photography Deposits?
Daily Photo Q&A #42: "Can You Just Give Me The Unedited Photos?"
Daily Photo Q&A #42: "Can You Just Give Me The Unedited Photos?"
Daily Photo Q&A #41: To Watermark or NOT To Watermark?
Daily Photo Q&A #41: To Watermark or NOT To Watermark?
Daily Photo Q&A #40: What You Need To Know About Photography
Daily Photo Q&A #40: What You Need To Know About Photography
Daily Photo Q&A #39: Dealing With Kids During A Family Session
Daily Photo Q&A #39: Dealing With Kids During A Family Session
Daily Photo Q&A #38: Is The Exposure Triangle Just Not Clicking?
Daily Photo Q&A #38: Is The Exposure Triangle Just Not Clicking?
Daily Photo Q&A #37: Cheap Tripods vs Expensive Tripods
Daily Photo Q&A #37: Cheap Tripods vs Expensive Tripods
Daily Photo Q&A #36: Real Estate Photography and Using Flash Indoors
Daily Photo Q&A #36: Real Estate Photography and Using Flash Indoors
In Q&A
← 055: Mark Rossetto - Photography Business Coach- How To Book ClientsDaily Photo Q&A #34: How NOT To Pose People →